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Forgot your Microsoft Office 365 Password?

Forgot your Microsoft Office 365 Password to access your Outlook email and Teams account?  Follow the following directions!  

  1. Go to:  
  2. Enter your PEN (Personal Education Number – you can find this on a previous report card and it is nine digits long). This number follows a student from elementary to post secondary
  3. Enter your date of birth (YYYY/MM/DD), for example: 2007/11/22.  Click “Submit”.

 

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4. Follow the prompts to make a new password.  

 

Wait approximately 10 minutes.

 

5. Log in entering your VSB email, which begins with your Student Number: #######@learn.vsb.bc.ca (your 7-digit Student Number is provided in this email) and new password. 

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